AGENCY FOR ASSISTANCE AND DEVELOPMENT OF AFGHANISTAN (AADA)
AADA was founded in 2005 with the main aim of providing quality health and social services, professional capacity building, and promotion of equal access of communities to developmental and humanitarian services. AADA also responds to the needs of the Afghan people in accordance with the principles and fundamentals of civil society organizations.
Quality improvement, geographic expansion, diversification of funding, institutional development, gender equity, women empowerment and community development are among the main strategic directions reflected in the “AADA Strategic Plan”.
In its long life AADA has operated in 33 provinces of Afghanistan and has successfully implemented more than 125 health and health-related projects, including 28 education/capacity development projects. AADA is a multi-donor funded organization in partnership with the Government of Afghanistan and other international donors including USAID, World Bank, Global Fund and UN agencies.
Job Summary
- Engage with the visitor(s) in two-way communication sessions i.e group and or one on one sessions to record their feedback, quires, and complaints in logbook.
- Refer query, complaints, and feedback in line with referral pathways and processes.
- Follow up with key service providers i.e. Health, Nutrition, WASH, Protection, Education, for the closing of the feedback loop.
- Conduct community meetings and FGDs to ensure that community insights are regularly collected and addressed.
- Ensure that feedback received through the system is properly documented, analyzed, and responded to in a timely manner.
The AADA Jobs in Kabul, (Community Engagement and Feedback Center) will have responsibilities that include:
- Share updated report from the CEFCs on a regular basis-daily, weekly, and monthly.
- Assist humanitarian actors on ensuring community participation, community perception and help promote community voices and concerns.
- Participate in weekly local health shura meeting to update the progress of CEFCs activities and seeks their required supports.
- Conduct awareness session with the visitors on key priority behaviors.
Job Requirment
- University Degree in social science or diploma in health or nutrition fields.
- At least six months experience working in health & nutrition mobilizer community engagement, feedback mechanisms, monitoring or a related field with NGOs/INGOs.
- Fluency in spoken Pashto, Dari are required. Having excellent working knowledge of written and spoken English.
- Understanding and respect for local culture, traditions, and social norms is essential for trust building with communities.
- Proficiency in Microsoft Office and other relevant applications (e.g Kobo) for data collection and reporting.
- Have effective communication and problem-solving skills
Submission Guideline
Country
Afghanistan
City
Kabul
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