Banking
Booth In-Charge - Abu Nasr Farahi Custom Booth (Farah)
Full-Time
Afghan United Bank (AUB) is a privately owned commercial bank established on October 4, 2007, with the mission of providing reliable and comprehensive financial services across Afghanistan. The bank received its official banking license from the Central Bank of Afghanistan (Da Afghanistan Bank) in accordance with the country's banking regulations, as well as its incorporation license from the Ministry of Industry and Commerce. Since its inception, AUB has remained committed to supporting the financial sector and meeting the evolving banking needs of individuals and businesses throughout the country.
Job Summary
- Recruiter: Afghan United Bank
- Degree: Bachelor's Degree
- Vacancies Number: 1
- Province: Farah
- Gender: Both
- Experience: 3+ years
- Deadline: 9 Oct, 2026
The Booth In-Charge - Abu Nasr Farahi Custom Booth (Farah) will have responsibilities that include:
- Deliver an exceptional level of customer service and strengthen the sales and service culture through effective coaching, guidance, and staff motivation.
- Achieve individual and branch-level business targets through new business acquisition, referrals, and effective retention of existing customer relationships.
- Foster a welcoming and positive branch environment that promotes customer and employee satisfaction while supporting the continued growth of the business and deposit base.
- Evaluate the performance of branch staff and provide regular constructive feedback to enhance their skills, knowledge, and capabilities.
- Recognize and acknowledge employees who make significant contributions to deposits, sales, and operational performance, encouraging others to follow their example.
- Establish and maintain high standards of professionalism and customer service to ensure continued customer satisfaction.
- Address and manage customer complaints escalated or reported by the Branch Operations Manager.
- Conduct daily assessments of sales and operational activities and closely monitor all transactions carried out at the branch.
- Ensure that the prices of products and services offered by the branch remain competitive and comply with management directives.
- Submit regular reports to the Chief Operating Officer and provide timely updates on the branch’s business performance and overall status.
- Monitor, control, and report branch losses, including losses arising from incidents such as clerical errors, forgery, or similar occurrences.
- Participate in community activities as a representative of the Bank to increase the Bank’s visibility and strengthen both new and existing business opportunities.
- Oversee and promote proper sanitation, cleanliness, and hygiene within the branch office.
- Conduct a daily physical cash count of the vault and ensure that the cash balance is fully reconciled with the corresponding system records.
- Perform other duties and business management-related tasks as required.
Job Requirment
- University degree, preferably in Business Management or a related field.
- Minimum of 3 years of professional experience in a managerial position.
- Previous managerial experience within the banking sector will be considered an advantage.
- Demonstrated leadership ability, strong problem-solving skills, and a goal-oriented approach.
- Ability to analyze existing processes and identify opportunities for improvement.
- Ability to work effectively under pressure and consistently meet deadlines.
- Excellent written and verbal communication skills, along with good computer literacy.
- Professional, innovative, and forward-thinking approach to work.
- Strong persuasive abilities combined with a disciplined and professional work ethic.
Submission Guideline
- Interested candidates who meet the requirements and consider themselves suitable for this position are invited to submit their complete application package, including an application letter, updated CV, and recent photograph, electronically to the email address provided below:
Email: jobs@afghanunitedbank.com
Country
Afghanistan
City
Farah
