Mercy Corps is a global non-governmental, humanitarian aid organization operating in transitional contexts that have undergone, or have been undergoing, various forms of economic, environmental, social and political instabilities. The organization claims to have assisted more than 220 million people survive humanitarian conflicts, seek improvements in livelihoods, and deliver durable development to their communities. In 2019, senior staff resigned following public disclosure of the organization’s longtime inaction over its co-founder’s sexual abuse of his daughter. Mercy Corps proposes a mission to “alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.” As of August 2021, the organization reports to be operating within 38 countries, including Afghanistan, Central African Republic, Myanmar and Yemen, with programs focused in a number of humanitarian sectors ranging from conflict management, children & youth to agriculture and food security.

Job Summary

• Ensure qualitative completeness of all processes against set delivery standards.
• Identify and resolve qualitative issues across the Talent Recruitment processes.
• Arrange and facilitate the Hiring Manager training.
• Execute full lifecycle talent acquisition activities for multiple disciplines and levels of positions activities in line with the set recruitment process and applicable staffing plans for Mercy Corps Afghanistan.
• Ensure the right person is recruited for the right job and work closely with hiring managers toidentify personnel needs, job specifications, duties, qualifications, and skills for office positions.
• Support in finalizing salary negotiations, and references and prepare documentation for all offers for new hires following MCA guidelines.
• Screen, refer, and maintain a talent pool of external and internal candidates for additional interviews.
• Be overall responsible for the upcoming recruitment system and prepare the quarterly recruitment plan and onboarding plan.
• Make sure all MC policies and procedures, as outlined, are adhered to by all MCA team members.
• Maintain professional and personal conduct that upholds MC's humanitarian goal and brings honor to the organization.
• Maintain close cooperation/coordination with the HR team for Data settlement, Personal files, timesheets, overtime, etc.
• Make sure the work permits of the team members are obtained and maintained properly. 
• Responsible for maintaining the Job files and Personnel Files for the new hires and existing team members as standard as required and outlined in relevant guidance.
• Responsible for maintaining and updating the Recruitment Tracker and updating the HR Manager promptly.
• Conduct and coordinate the orientation training with relevant department heads to the new arrivals.
• Provide backup/interim support to the HR department in the office as necessary.
• Other tasks given by HR Manager; HR related.

The ROVING SENIOR HUMAN RESOURCES OFFICER will have responsibilities that include:

• Strategy and Planning
• Support the HR Manager in successful implementation, adherence, and common understanding of the National Staff Handbook and other HR policies.
• Support the HR Manager to ensure that controls are put in place to allow for transparent and unbiased HR processes and systems.
• Develop strategic relationships with strategic hiring sources (e.g. colleges, universities, networks, and associations working for women and minorities) ensuring awareness of MCA as a destination employer in assigned MC offices.
• Ensure a proactive and sustainable recruitment planning system is in place.
• Department Management
• Work closely and collaborate with other Mercy Corps departments: MEL, Finance, Programs, Operations, Procurement, and Security to ensure proper HR is functioning according to internal and the donor’s policies and procedures.
• Leadership and Team Management
• Managing the staff of All programs by exemplifying a collaborative and professional team culture.
• As an integral member of the senior leadership team, participate in the development and implementation of organization-wide goals and decisions.
• Coach and develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and work with team members as necessary.
• Motivate, influence and engage staff in the investment of MC’s culture, mission and vision.
• Organizational Learning
• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
• Accountability to Program Participants
• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our program participants and to international standards guiding international relief and development work, while actively engaging program participant communities as equal partners in the design, monitoring, and evaluation of our field projects.

Job Requirment

• Ensure qualitative completeness of all processes against set delivery standards.
• Identify and resolve qualitative issues across the Talent Recruitment processes.
• Arrange and facilitate the Hiring Manager training.
• Execute full lifecycle talent acquisition activities for multiple disciplines and levels of positions activities in line with the set recruitment process and applicable staffing plans for Mercy Corps Afghanistan.
• Ensure the right person is recruited for the right job and work closely with hiring managers to identify personnel needs, job specifications, duties, qualifications, and skills for office positions.
• Support in finalizing salary negotiations, and references and prepare documentation for all offers for new hires following MCA guidelines.
• Screen, refer, and maintain a talent pool of external and internal candidates for additional interviews.
• Be overall responsible for the upcoming recruitment system and prepare the quarterly recruitment plan and onboarding plan.
• Make sure all MC policies and procedures, as outlined, are adhered to by all MCA team members.
• Maintain professional and personal conduct that upholds MC's humanitarian goal and brings honor to the organization.
• Maintain close cooperation/coordination with the HR team for Data settlement, Personal files, timesheets, overtime, etc.
• Make sure the work permits of the team members are obtained and maintained properly. 
• Responsible for maintaining the Job files and Personnel Files for the new hires and existing team members as standard as required and outlined in relevant guidance.
• Responsible for maintaining and updating the Recruitment Tracker and updating the HR Manager promptly.
• Conduct and coordinate the orientation training with relevant department heads to the new arrivals.
• Provide backup/interim support to the HR department in the office as necessary.
• Other tasks given by HR Manager; HR related.
• Hard Skills
• Bachelor’s degree in a relevant sector (B&A, Human Resources, Public Administration and Policy, Business Administration, or Economics).
• Minimum 3 – 5 years relevant experience (HR-related, talent acquisition, preferably with a local and/or international NGO.
• Excellent understanding of the HR department’s responsibilities in integrity and confidentiality
  Strong Interview Skills
• Demonstrated ability and skills in the recruitment planning system
• Proven ability to translate HR data into informative reports for Senior Management
• Fluency in English (Verbal and writing), Pashto and Dari required.
• Experience in working with an ethnically diverse team in a sensitive environment.
• Soft Skills
• Attention to detail, following procedures, meeting deadlines, working and problem-solving independently and cooperatively.
• Ability to work on multiple tasks and prioritize effectively.
• Strong Computer knowledge (MS Office)
• Strong communication skills required
• Time Management skills required.

Submission Guideline

To apply for this position, please submit your CV and Cover letter, with the vacancy number and position title (MCA099-2024 Application for (ROVING SENIOR HUMAN RESOURCES OFFICER ) in the subject line, by emailing  af-vacancieskbl@mercycorps.org.

The deadline for submission is the close of business on 04- May-2024, applications received after the closing date and without a subject line will not be given consideration so, please make sure you put the vacancy number and title on the subject of your email, or your application will be disregarded by the system.

Please note that only shortlisted candidates whose application responds to the above criteria will be contacted for the written test/interview.

APPLY

Country

Afghanistan

City

Submission Email

af-vacancieskbl@mercycorps.org

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