Geneva Call is one of the world’s leading organizations in the field of humanitarian engagement with AGDAs. Geneva Call is active in 16 contexts worldwide, with offices in all of them, and has developed a humanitarian engagement with more than 170 AGDAs since 2000. “ In situations of armed conflict, Geneva Call, as a neutral, impartial and independent international humanitarian organization, endeavours to strengthen the respect of humanitarian norms and principles by armed groups and de facto authorities, in order to improve the protection of civilians. ” Since Geneva Call began its work more than 20 years ago, we have developed a unique methodology to increase awareness of, and respect for, IHL for the protection of civilians in armed conflict. Geneva Call has a unique and unwavering mission to protect civilians. Whilst other organizations also work to improve awareness of humanitarian norms, Geneva Call is the only organization in the world focused exclusively on creating lasting behavioural change among AGDAs to promote the protection of civilians.

Job Summary

• Main Objective: The MEAL Officer will be responsible for the Monitoring, Evaluation, Accountability, and Learning (MEAL) activities of the Afghanistan programme. The MEAL Officer contributes to overall programme quality through the strategic planning and implementation of all MEAL processes and activities required to improve Geneva Call's programme quality over the course of project implementation and ensure and demonstrate positive impact on the protection of civilians. The MEAL Officer is directly responsible for assessing and measuring quality and accountability of Geneva Call engagement work in Afghanistan. The MEAL Officer is also responsible for designing MEAL tools, data collection, analysis, reporting and follow up in collaboration with project teams.

Key responsibilities of Geneva Call Jobs in Kabul, (MEAL Officer):

• Roll out and manage the MEAL mechanism and plans in accordance with Geneva Call’s commitments.
• Conduct regular field monitoring of program interventions, produce monitoring reports using standardized formats, and facilitate debrief sessions with program staff to develop actionable plans.
• Assist in developing, updating and reviewing data tracking tools across various projects to ensure data quality, reliability, and consistency, meeting donor and organizational reporting standards.
• Support the planning and implementation of baseline surveys, monitoring exercises, and impact assessments as needed.
• Support/lead the development of TORs for MEAL surveys and assessments
• Liaise and follow up with external research agencies to ensure that assessments meet the objectives and requirements of Geneva Call.
• Communicate closely with the Programme team to share MEAL findings and explore avenues for improvement of country programming.
• Support the process of capturing of best practices and lessons learned and maintain a database of learnings to support continuous programme improvement.
• 2. Accountability and Feedback Mechanism:
• Establish, manage, and strengthen accountability mechanisms, including capacity building for partner organizations on accountability themes.
• Establish and manage a Complaint and Feedback Mechanism that enables beneficiaries and communities to register complaints and provide feedback.
• Maintain a complaints and feedback tracking database, follow up on unresolved complaints, and coordinate with relevant program staff to ensure proper resolution.
• Assist in conducting preliminary inquiries for serious complaints filed by beneficiaries/communities.
• 3. Reporting:
• Prepare regular reports for internal and external on MEAL activities, accountability mechanisms, and project indicators and outcomes.
• Compile and provide detailed monitoring reports, including key findings and recommendations, to improve program performance.
• 4. Capacity Building:
• Work with HR to develop and implement staff development plans focusing on MEAL competencies and capacity-building needs.
• Organize and conduct training sessions for staff to strengthen their understanding of MEAL processes, accountability mechanisms, data management, and compliance with IHL.
• Build the capacity of partner organizations by identifying key gaps in the MEAL practices and provide training to address these areas.
• 5. Data Management:
• Work closely with the IT team and field staff to store and manage data in shared folders, ensuring efficient access and security.
• Establish and maintain a tracker to monitor all program activities and feedbacks.

Job Requirment

• Bachelor's degree in management sciences.
• Master’s degree in management sciences would be a plus.
• Certification in MEAL is desirable
• Work experience:
• At least 5 years in a humanitarian/human rights/protection organization in Afghanistan in the area of MEAL
• Experience with international organizations is preferred
• Technical skills:
• Strong knowledge of data management and analysis tools.
• Experience with accountability mechanisms and feedback systems.
• Capacity for in-depth analysis and reporting - Qualitative and quantitative data collection and data analysis
• Familiarity with issues of humanitarian affairs and humanitarian frameworks, in particular the Humanitarian norms.
• Strong reporting and communication skills.
• Proficiency in MS Office, email in addition to data collection and analysis tools, especially Kobo toolbox, or similar
• Languages:
• Required: English, Dari and Pashto
• Qualifications / Personal skills:
• Understanding and respect for organizational principles, vision, mission and values
• Strong logic and organizational skills, flexibility and adaptability to change
• Ability to take responsibility, proactive and efficient functioning, strong communication skills
• Ability to work in a team and multicultural environment;
• Accuracy and reliability, ability to meet deadlines under pressure
• Internal relations:
• Interacts with Programme teams, Admin/Finance/HR, Communications, Security, Country Director, Head of Programmes.
• External relations :
• field-based stakeholders; communities; state civilian and military authorities; vendors, in particular monitoring and research companies.
• Organisation/ Structure
• The MEAL Officer works under the supervision of MEAL Coordinator.

Submission Guideline

• Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions GC advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test - and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

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Country

Afghanistan

City

Kabul

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