Customer Service
Supervisor - Territory
Full-Time
ATOMA Telecom is a leading mobile operator in Afghanistan. We deliver innovative and reliable telecom services to empower individuals and businesses. Our mission is to bridge the digital divide and drive Afghanistan’s connectivity forward. With a focus on quality and growth, we are expanding our 4G network across the country. With our experienced team, we’re building a modern digital ecosystem. At ATOMA, we value talent, innovation, and progress. Join us in shaping the future of telecommunications in Afghanistan.
Job Summary
- Recruiter: ATOMA
- Province: Qandahar
- Degree Level: Bachelor's Degree
- Gender: Both Gender
- Required Experience: Over 5 years
- Deadline: 16 Jul, 2026
The Supervisor - Territory will have responsibilities that include:
- Developed and executed consumer channel and territory sales strategies to drive growth, expand market reach, and strengthen brand visibility.
- Built and managed retail and dealer partnerships, improved channel performance, and ensured effective stock distribution and service delivery.Analyzed market trends, customer needs, and competitor activity to identify
- opportunities and support business planning.
- Supported marketing campaigns, promotions, product launches, and trade incentive programs across sales channels.
- Prepared sales forecasts, monitored performance, and implemented corrective actions to achieve commercial targets.
- Led, trained, and supervised sales teams and business partners, including RTLs, TDRs, Team Leaders, and Business Advisors.
- Coordinated cross-functional activities and supported the rollout, testing, and compliance of ATOMAPAY initiatives.
- Drove merchant acquisition, digital payment adoption, and bulk payment solutions within assigned territories.
- Oversaw ATOMA Store operations, inventory management, customer service, reporting, and administrative support.
- Conducted regular market visits and maintained strong stakeholder relationships to ensure operational efficiency and business growth.
Job Requirment
- Bachelor's degree in Business Administration, Management, or a related field.
- Over 5 years of professional experience, including at least 3 years in a relevant role.
- Trained in management, leadership, business development, sales channel management, budgeting, forecasting, product knowledge, and sales techniques.
- Strong understanding of client relationship management, trade marketing, channel strategies, and consumer-focused products and services.Knowledgeable in business intelligence, performance
- management, planning, budgeting, regulatory compliance, ATRA regulations, and market analysis.
- Demonstrated business acumen with expertise in sales operations, channel management, and driving commercial performance.
Submission Guideline
Interested candidates are invited to submit their application and updated resume to mentioned email:
Email: careers@atoma.com.af
Country
Afghanistan
City
Qandahar