ATOMA Telecom is a leading mobile operator in Afghanistan. We deliver innovative and reliable telecom services to empower individuals and businesses. Our mission is to bridge the digital divide and drive Afghanistan’s connectivity forward. With a focus on quality and growth, we are expanding our 4G network across the country. With our experienced team, we’re building a modern digital ecosystem. At ATOMA, we value talent, innovation, and progress. Join us in shaping the future of telecommunications in Afghanistan.

Job Summary

• Recruiter: ATOMA
• Degree: Bachelor's Degree
• Vacancies Number: 1
• Province: Kunar
• Gender: Male
• Experience: 5+ years
• Deadline:⁦ ⁦30 Aug, 2026

Key responsibilities of Team Leader - ATOMA Store:

• Supervise and coordinate store staff to ensure smooth daily operations and quality customer service.
• Handle customer inquiries, complaints, SIM services, account activation/deactivation, and related requests.
• Support sales activities and ensure proper inventory and stock management.
• Guide, train, and monitor staff performance and identify development needs.
• Prepare and submit required operational and performance reports.
• Ensure compliance with company policies, procedures, service standards, and regulatory requirements.
• Manage staff access to relevant systems and applications.
• Maintain effective relationships with regulators, customers, and team members.
• Handle staff administrative matters, including leave and grievances.
• Perform other duties assigned by the immediate supervisor.

Job Requirment

• Bachelor’s degree in Business Administration or a related field; Master’s degree is an advantage.
• 5–8 years of relevant experience in service center or sales operations.
• Experience working in the relevant province and knowledge of local culture and community practices is preferred.
• Training in supervision and leadership, telecommunications, and customer care.
• Strong knowledge of service center/store management, business operations, reporting, resource management, performance management, and stakeholder relations.
• Good understanding of the telecommunications industry and information management.
• Strong planning, coordination, analytical, interpersonal, communication, and reporting skills.
• Ability to manage work schedules, coordinate teams, learn quickly, and perform effectively under pressure.
• Fluent in Pashto and Dari, with good command of English.
• Ability to prepare and maintain accurate work-related reports and records.

Submission Guideline

• Interested Afghan nationals are invited to submit their application and updated CV, including three valid references, by August 30, 2026.
• Applicants should include the position title, province, and reference number in the subject line of their email.
• Applications submitted after the deadline or without the required information will not be considered. Only shortlisted candidates will be contacted for an interview.
• If no communication is received within 14 days after the closing date, applicants may consider their application unsuccessful.

Country

Afghanistan

City

Kunar

Job Closed

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